Customer service
Customers get an answer right away, at any hour, and your staff only step in when it makes a difference.
- Answer WhatsApp, chat and emailQuestions about orders, delivery times, prices and copies of bills, with no queue.
- Book, reschedule and confirm appointmentsThe agent checks the calendar and books the slot in the chat.
- Triage and routeThe case reaches the right person with a summary of the history.
- Handle after-salesDelivery updates, satisfaction surveys and follow-up on complaints.








